GP
Gail P

1 reviews | Active since Nov 2013

07 Nov 2016, 12:35

No Service at Vodacom

<p>I am a Vodacom client, I have 3 contracts with Vodacom. I have now been 40 minutes on the line with Vodacom, to cancel my one contract. I have had extention to upgrade my contrat call answered, but the cancellation department NO ANSWER. Do they think if they don't answer the call, no body can cancel. What bad service!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2016, 13:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Nov 2016, 07:53
Official

Dear Gail,

I hope I have been able to improve your Vodacom experience.

Regards,

Cassandra