No service at Vodacom

<p>On the 25/11/16 I uograde to a new Iphone7Plus. The new Iphone had problems so I took it back to Vodashop Secunda only to hear this new phone had to be send away. So on 29/11/16 it was send in for repair?? A new phone?? Then on 17/12/16 we received it back only to find it still doesn t do software updates and no one at Vodashop could explain what was wrong. So after a report on Hellopeter a consultant from Vodacom phoned and asked us to send it in again...why was it then send in the first time?? He said they will sort this immediately. 19/12/16 The IPHONE was send in again...today 04/01/17 still no answer. After 5 weeks still no phone, though the instalment went off!! Very bad service from vodacom. This phone should have been replaced by now.</p>