SR
Suzanne R
1 reviews | Active since Oct 2020
27 Oct 2020, 21:07
No service at vodacom
I have struggled for longer than a week now with very slow fiber speed. I have a 40mb line and get 10mb. I have sent all the pics as requested by vodacom, I phone everyday but with no feedback. This is unacceptable!! SR***
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Vodacom's replyOfficial
28 Oct 2020, 07:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Oct 2020, 07:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team