PD
Paul D

1 reviews | Active since Feb 2019

03 May 2019, 14:43

No service at all since Feb 2019.....

Pathetic service!!! Never have I ever been treated like this. Ignored, told sorry if you want i pay more... I then am willing to pay more, guess what, no deal still no service or delivery. I cant believe I am still struggling. Will probably only get my phone when the new model gets released... by then, who wants it... vodacom you are the worst carrier ever.....

0
Replies (2)
Vodacom
Vodacom's reply03 May 2019, 15:23
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply14 May 2019, 11:08
Official
Dear Paul, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been resolved.   Regards 
Ashwin Abdurahman Consumer Website Team(SA)