fL
frank L

1 reviews | Active since Jun 2017

04 Jun 2017, 13:18

no service at all , pathetic

<p>how can such a big company technical department not work on weekends , my emails have been down for 5 days now and from wednessday have spent hours on the phone and in one of there stores to be told try this try this , then they speak a language i dont understand and from then on all sorts of excuses but no answers or problems fixed . i wonder if the directors of VODACOM would be happy to be treated like this by another company . FLIPPEN PATHETIC . </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2017, 14:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team