NO SERVICE AT ALL!!!
Worst Company/provider ever. Send cancellations numerous times, starting 3 x months BEFORE end of 2 x contracts. They totally ignore ane correspondence and send us from A-Z and after 8 monts being harrassed by "CREDIT DEPT/LEGAL" and threatened to "MAKE YOUR NAME BAD"
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
18 Sept 2019, 10:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2019, 10:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
18 Sept 2019, 10:52Will change review based on service receive (or not) on this complain. Outstanding since started in October 2018.
's update18 Sept 2019, 10:52
Reviewer Update
Will change review based on service receive (or not) on this complain. Outstanding since started in October 2018.
Vodacom's replyOfficial
27 Sept 2019, 08:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat via email, i have provided you feedback with regards to your query. Regards, Consumer Website Team
As per our chat via email, i have provided you feedback with regards to your query. Regards, Consumer Website Team
Vodacom's reply27 Sept 2019, 08:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat via email, i have provided you feedback with regards to your query. Regards, Consumer Website Team
As per our chat via email, i have provided you feedback with regards to your query. Regards, Consumer Website Team