MS
Marietjie S

1 reviews | Active since Nov 2012

08 Feb 2016, 06:00

No service at all!

My father passed away recently and I am trying to sort out his Vodacom account. When i call the call center they transfer me to the legal department which, never ever answer their phones. I am stressed with the passing of my father and would think that a company like VODACOM will have sympathy and will try to help me. <br> I am so not impressed. Thank you VODACOM for not helping me and thank you VODACOM for making this very bad time in my life even worse.

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2016, 06:52
Official
Hello RiHanco,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team