JB
Jan B

1 reviews | Active since Jun 2013

19 Jan 2022, 08:23

No service at all

Vodacom is the worst. Our company has 13 phone contracts with them. Since late last year we have NO signal at our business premises. Complaints were made but nothing happens. We will have to port all our accounts to MTN. This is for Ipelegeng Transport.

0
Replies (3)
Vodacom
Vodacom's reply19 Jan 2022, 10:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JB
Jan B's update15 Mar 2022, 12:28
Reviewer Update
I received calls from representatives. I even received forms to fill in. I went to see the Manager at Vaal Mall. What do you think changed? Zero niks nothing. We still have no signal and we still pay a fortune for it. I hate Vodacom!
JB
Jan B's update30 Mar 2022, 12:29
Reviewer Update
Vodacom's reply is surely an automated response they just copy and paste.
It is now end of March and NOTHING!
Its a pity one cannot use swear word on this platform as I can think of a couple I want to call Vodacom!!