No service at all!

<p>On the 11th of November 2016, I decided to do an online upgrade. On Thursday I contacted them to find out how the upgrade process is going. The consultant promised me that they will give me a call before the end of the day to confirm the upgrade so that I can get the device by Monday or Tuesday. After no call was received, I decided to contact them again on Friday as I want to know what is going on. Once again they promised to give me a call by the end of the day, still nothing. This is pathetic and unacceptable. They promise 24 hour delivery on their website, yet they can't even contact you to confirm the upgrade. This is the last time I will do business with Vodacom!</p>