EW
Eslyne W

1 reviews | Active since Aug 2021

26 Jul 2022, 11:19

No Service at all

Nightmare Nightmare. Thats all i can say im still struggling for them to rectify my my billing they keep on billing me more than the actual contract5.99.00. The amount amount they were suppose to deduct was R172. After rectifying but instead they deducted another R776. For July i requested a call back the phone rang twice and they dropped the call im sick and tired of this cost of living is expensive and evey month its a different amount im a single mom and this is not fair i have all my proof if i need to go the legal way i will .

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2022, 11:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team