EP
Edward P
1 reviews | Active since Apr 2015
14 Apr 2015, 10:24
No Service at After Sales
I took a new line, they delivered yesterday, I opened it last night for my wife, they put a Nano Sim instead of a Micro sim, tried calling ***, held on for 50 minutes and the call got cut off, know \African Dream"song off by heart! Not a great sales experience and a worse After sales experience. Call me a.s.a.p. as my wife has no working number now!"""
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Vodacom's replyOfficial
14 Apr 2015, 11:32Hello GeorgeEP,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply14 Apr 2015, 11:32
Official
Hello GeorgeEP,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team