No Service and tied in contract without permission

<p>I upgraded my long standing contract with Vodacom during June 2015. The phone supl**** to me broke during December 2015. After numerous visits, phonecalls and website enquiries, I was informed that the phone was irrepareable and would be replaced. This feedback took 2 months whilst I was still paying my account. I had to get another phone in the interim to be able to make calls. We also moved on the first of February.</p> <p>It took me another month to get the phone out of Vodacom Keywest , as they refused to pay over the credit to george branch where I have have moved in the interim. A friend later collected the phone for me and I had to pay the cost to get the phone couriered.</p> <p>Now 6 months after the incident I am informed that I am unable to cancel my contract on another phone, since the replacement phone I received in March only was debited as an upgrade to my contract that has already expired. I am now paying of 2 phones in stead of one. </p> <p> </p> <p>This comedy of errors and the effort to get it fixed is driving a person crazy. Legal advise seems to be my only option.</p> <p> </p>