No service and no support from Vodacom Fibre

It has been over four days since asking Vodacom to activate my fibre service and I still can't get any feedback as to when it will happen despite being told multiple times that it would take 24 - 48 hours. So I now have no internet and am spending a fortune on data with another telecom provider.

I have been calling multiple times a day all week with no success apart from hearing that it's going to take another 24 - 48 hours every time I call. The most laughable was a guy called Dean who thought he was reassuring me by saying that they weren't specifically making my life difficult because all their customers have to deal with delays. This is the same guy who mailed me to say he would call shortly and then I never heard from him again until I got him on the call centre roulette three days later at which point he told me "there's no need to get technical" about the 48 hours that everyone keeps mentioning on the phone.

I would have been better off sticking with my previous ISP instead of switching because at least they actually provided the service that they promised.