HF
Henk F

1 reviews | Active since Apr 2016

06 May 2016, 08:40

No service and no feedback

My company has been unsuccessfully been trying to get new lines opened and old lines migrated for 3 months. We don't get any response and it is affecting our business. We also have been charged for 2 lines which was cancelled 3 years ago and we have not received a refund yet. this unacceptable and we are contemplating legal action.

0
Replies (2)
Vodacom
Vodacom's reply10 May 2016, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply10 May 2016, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team