1 reviews | Active since Dec 2016

02 Dec 2016, 21:59

NO Service and NO communication

<p>I'M SO SICK OF VODACOM. I HAVE BEEN STRUGGLING WITH VODACOM FOR LAST TWO WEEKS AND TO TOP EVERYTHING YOU HAVE A BUNCH OF IDIOTS WORKING THERE WHO HAS NO CLUE WHAT'S GOING ON. WHAT IS THE PROBLEM WITH BUYING DATA ON 111????????</p> <p>I HAVE BEEN STRUGGLING FOR LAST TWO WEEKS AND STILL YOU HAVE A PROBLEM. YOU BUY DATA BUT NEVER RECEIVE DATA AND GUESS WHAT , THE IDIOTS IN YOUR CALL CENTRE DON'T KNOW WHAT TO DO OR THEY DON'T KNOW ABOUT THE PROBLEM. WOW, WHO IS TRAINING YOUR STAFF......******S?</p> <p>THIS IS MY SECOND BAD EXPERIENCE AND I SERIOUSLY IS THINKING ABOUT MOVING TO CELL C. WHEN WILL I RECEIVE MY DATA THAT STILL SHOWS PENDING AT YOUR SIDE? THIS IS A HUGE PROBLEM BECAUSE NOW I MUST USE YOUR DATA PRICE PLAN WHICH IS INDIAN. </p> <p>I NEED FEEDBACK LIKE IN NOW!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Dec 2016, 08:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team