No Service and *********** Helpdesk

<p>I have a Vodacom contract. On Saturday, 19/11/2016, I make a phone call, and a minute into the call the call was dropped/cut.</p> <p>Ever since then I am unable to make any phone calls, except to Vodacom's Helpdesk. I have been phoning them daily; each time I speak to a different agent and every one tells me a different story. I have run codes (#330*1111#) on my phone, rebooted my phone, switched off my phone, removed the SIM card, and STILL I cannot make a call.</p> <p>This issue has been escalated to their Solutions Department, and I spoke to people there who promised me that my issue WILL be resolved in an hour. I have now spoken to 12 people in Vodacom.</p> <p>I am now in my sixth day without a phone, with no light at the end of the tunnel.</p> <p>What else do I have to do to get this resolved?</p>