1 reviews | Active since Jul 2016

26 Jul 2016, 09:48

No Service and Feel nothing Attitude

<p>Thats why I am leaving Vodacom.</p> <p> </p> <p>Called customer care and they just told me in a Feel Nothing attitude that they will not help me to access my account beacause of Technical department must do it.</p> <p> </p> <p>But me as a customer cannot talk to them. I stressed to the the importance of accessing the account but their Attitude was just wait.</p> <p> </p> <p>At VODACOM you are just a number. Please pay and do not receive is their motto.</p> <p> </p> <p>Good Bey VODACOM. If I am not important you are not important.</p>

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Replies (1)
Vodacom
Vodacom's reply26 Jul 2016, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team