LC
Leandra C

1 reviews | Active since Apr 2020

28 Jul 2025, 18:06

No service and false advertising

Worst service ever, ordered a labtop it said 2 - 5 weeks, which I waited for patiently, phoned weekly from weel 4 to confirm status, it is ordered and we getting stock of labtops Friday, one I asked to get a proper expectation date...was told a lady will phone me back..to no suprise no call received 7 weeks later no labtop and no update from vodacom on the number I asked them to give me updated on..pathetic to say the least! Wasted so many weeks waiting and need to use my time and airtime to continously follow up and then hold on while they look into it, only to give me same feedback! False advertising of labtops and waiting times...absolutely no service!

0
Replies (1)
Vodacom
Vodacom's reply29 Jul 2025, 08:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team