RS
Ruan S
1 reviews | Active since Sept 2019
31 Dec 2019, 23:34
No Service and empty promises
Absolute worst service ever , after only having the fibre for 2 weeks, I had to ask Vodacom A2 times to send out a consultant , then they came to “fix” my problem , but absolutely nothing changed , got the 20meg fibre line uncapped but i cant even watch a facebook video as there is no internet .. that after the consultant told me “ Sir this line is so strong you can live stream anything you wont have any problems with your internet” .. yeah right ... WORST SERVICE EVER !!! Before getting vodacom fibre , rather look twice those guys are unbelievable ... Pathetic ..
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Replies (2)
Vodacom's replyOfficial
02 Jan 2020, 07:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Ruan S's updateReviewer Update
07 Jan 2020, 14:40Yes and now it is the 7th of January and nobody contacted me yet, you are just ********* and does not have any customer service ... rather just close there is anyway way more better providers then you, i am definitely going to cancel this bunch of nonsens that i have with you ....
RS
Ruan S's update07 Jan 2020, 14:40
Reviewer Update
Yes and now it is the 7th of January and nobody contacted me yet, you are just ********* and does not have any customer service ... rather just close there is anyway way more better providers then you, i am definitely going to cancel this bunch of nonsens that i have with you ....