No service and empty promise about Fibre delivery

Never had I received such paid service oh wait what service because I keep receiving empty promises from Vodacom's consultants. I placed an order for a Fibre installation, last week on the 23rd of May I followed up on the delivery and was told it should be delivered by Friday (1st consultant). The consultant said if it is not delivered by then I should call and follow up, likewise I called and spoke to 2nd consultant who told me the router was sitting in the warehouse and the call is assigned to Bongi who hasn't attended to it but she will escalate and would give me feedback before she knocked off, no call on Friday. I call again on Monday 29 May 2023, 3rd consultant I am given the same story that I received on Friday and she also promises to give me feedback before she knocks off, COB no call. I call again on Tuesday 30 May 2023, 4th consultant I am given the same story that I received on Friday and Tuesday she also promises to give me feedback before she knocks off and I tell her I have been receiving the same promise, she vows she will do things differently, COB no call.