No Service after many calls and emails - *********** Staff Members (Including Management)

<p>So I went to the U Mobile Shop in Parow Centre (Vodacom dealer). Aziz Mortara assisted. I Completed an Application Form for a New Cellphone Contract. After many calls and emails I was told I qualify for a smaller amount as I do not have much of a credit record (hardly any debt). Which is fine, i just needed a phone as my current cellphone was reaching end of it's poor life. Then nothing. no communication whatsoever. I then ended up speaking to a Gavin Jacobs whom I believe was the store manager at the time (last time we spoke he said he is no longer with that store). However after all the hassle I wanted to apply for a cellphone contract online since I wasnt getting any joy from the store. I then proceeded with the online application where it was unsuccessful as I had an open/pending application and needed the U Mobile Shop in Parow Centre to do a dealer ID Swop. Needless to say I cannot apply for a cellphone Contract via Vodacom Online as theU Mobile Shop in Parow Centre is not willing to assist in doing the Dealer ID Swop. The people Involved who up till today failed to contact me to sort this out is Gavin Jacobs, 'Verna Lingeveldt. A Jonathan at the Store where I believe Verna manages told me that the Dealer ID can be done it's not a big deal. so why wasnt it done?? The first person i dealt with who now seems to have distance himself from this issue is Aziz Mortara. The application was done end June 2016, no joy to date. Last correspondence was done end August 2016. I have a whole trail of emails to support this. </p>