LC
Letesia C

1 reviews | Active since Apr 2010

05 Aug 2015, 18:57

No service after contract is cancelled

My contract expired on the 5th of August 2015, and suddenly I don't get any network reception, when someone calls me the system says my number do not exist. I can't even put any airtime etc via my bank on this phone, and I was told that it shouldn't be a problem, as I would now be a prepaid customer. I am furious to say the least!!! Vodacom what the hell is wrong with you people!!!! Letesia Helena Wilken

0
Replies (1)
Vodacom
Vodacom's reply06 Aug 2015, 09:14
Official
Hello letesia,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

A consultant will make contact with you in due course to assist with your query.

Kind regards,
Vodacom Consumer Website Team