No Service

Oh Vodacom we have a problem with you: 24 December 2023 the network went down from 16H30 until 25 December 2023 when it came back on around 11H00 This was frustrating as we could not get hold of family and friends due to Vodacom not providing a service I pay for. Then 26 December 2023 network goes down at 14H15 and was restored again on the 27 December at 15H10. This is not acceptable as I pay my account Monthly no returns from my side but Vodacom feels it does not need to provide what I pay for. I feel I need to advise ICASA as well as the Consumer Board as this cannot continue like this. Please see what the problem is in Bethulie Southern Free State.