AE
Alex E
1 reviews | Active since Jan 2011
31 May 2024, 15:50
No service.
I tried to do a sim swop on one of my numbers and "Customer Care" could not assist me. After answering many verification questions, they still refused to assist. I have to go into one of the Vodacom Stores to get this done.
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Vodacom's replyOfficial
03 Jun 2024, 07:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team