no service

Been 3 days and i cannot receive any calls or sms,s. Phone the vodacom client service dept and nobody seems to be able to assist. Spoke to Rolene she said it was a national problem and i am not the only person with this problem. Phoned the second time spoke to Happy he said that he will synchronise my no and then the problem will be sorted. Phoned the 3rd time spoke to Disanda she kept met on hold for a very long tome just to say she do not know what the problem is and she will log a call and this will take 24 Hours. I am using my phone for business and are now 3 Days with no calls. I am loosing out on business and money.