TVDL
Terence Van Der Linden
1 reviews | Active since Jul 2009
03 Dec 2025, 18:44
No service
It's frustrating you pay for a service but you get no service: I have sent 4 e-mailes to Customer care but nobody gets back to you: When Vodacom phones because you go Via this system they are upset: But their own Customer Service system gets no response: I have compalined and complained about poor DATA reception in my area but I get no satisfaction from Vodacom at all: Nothing no feedback just BLANK Response. Is this fair you pay for a service they take you money but you don't get what you pay for is this fair.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Dec 2025, 07:35 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2025, 07:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TVDL
Terence Van Der Linden's updateReviewer Update
05 Dec 2025, 19:07Just as I thought: No phone call, no e-mail just an empty promise like always
Yes we will get back to you but they never, like I said before you pay for a service but yoy get nothing in return.
Yes we will get back to you but they never, like I said before you pay for a service but yoy get nothing in return.
TVDL
Terence Van Der Linden's update05 Dec 2025, 19:07
Reviewer Update
Just as I thought: No phone call, no e-mail just an empty promise like always
Yes we will get back to you but they never, like I said before you pay for a service but yoy get nothing in return.
Yes we will get back to you but they never, like I said before you pay for a service but yoy get nothing in return.