No Service

<p>I have been interacting with the Vodacom call centre for the past 2 weeks and have received the most shocking service. After 4 calls all I have is reference numbers but no resolution(last ref no. 1- ********** ********** ). I am querying an unusually low statement amount and nobody can explain why this is the case. In addition, I asked the consultant to activate a 2 Gig recurring data bundle as I had no data for the 2nd half off July relating to the above mentioned error. I received an SMS indicating that the bundle had been activated on Friday, but did not receive the promised pro-rated data. Today is the 1st of the month and I do not have the 2G allocation for this month. Each time I interact with them they reach a new low from a service perspective. It may be time to move on ...</p>