No service

<p>Pillar to post since Saturday. Upgraded to new package but have had NO SERVICE since 1-4-2017. Was told that (1) request sim swap (2) synchronise account (3) duel packages listed (4) did get allocations so you must have used it (5) log a call with IT (6) sim swap again (7) synchronise account again (8) subscriber not found (9) log another call through solutions centre (10) will take 48 hours or more!!! This between 1 April and 5 April. And still no service!!! Is there no one on this planet that knows how to sort out the mess with the Vodacom accounts since Saturday? If you can't sort us out then cancel our contracts. We will go somewhere where we actually get what we pay for!!</p>