1 reviews | Active since Sept 2016
NO SERVICE!!!!!
<p>I keep on getting missed calls but my phone didn't ring!!! I have called Vodacom evryday this week, and my problem is still not sorted. For one or other reason my phone is on 4G - and as soon as it goes to 4G then I don't receive any calls. I removed my sim, and switched of my phone, they syncronized my sim and still, no incomming calls. I have just been told that they will take 24 - 48hrs to look at my issue?? I only have a cell phone, no landlines. How will my children get hold of me in an emergency. This is unacceptable and disgusting!!!! I can't change network settings on my phone from 4G to 3G??? Vodacom you really f&^Cked up!!! please sort this urgently!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
