AM
André Mocke

1 reviews | Active since Mar 2017

09 Mar 2017, 09:47

No service

<p>I have changed my line to a business package called "Red Advantage" from a top up data line which I have had since 1998. No the line does not work at all because according to Sipho whom assisted me on my third telephone call it shows on one system that I'm still on the old package and on another that I'm on the new contract. It is unbelievable that a huge company like Vodacom has people that are totally *********** and they don't do their job correctly the first time...... You always have to fight and shout before you get what you pay for. I AM NOT HAPPY VODACOM - YOU SUUUICK! </p>

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2017, 09:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team