rA
rudi A

1 reviews | Active since Apr 2013

01 Mar 2017, 08:36

No service

<p>No answer from call centers side!!!!!! How long must I hold on to be helped. Recruit more staff if you cannot handle all your customers. PLease call me ********** 422</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2017, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Mar 2017, 15:51
Official

The reported instance has been reviewed and addressed.

Kindly refer to our consultation and correspondence which followed.

Warmest regards

Elroy