No service
<p>Vodacom shows me one last dissapointment.</p> <p> </p> <p>Due to the bad service over the past few years I have chosen not to renew my contract. I gave notice on Thursday 16 Feb 2017. Since Friday 17 Feb 2017 I am unable to make calls or use the Internet. </p> <p> </p> <p>I have called the call centre twice, both time I was told to remove the simcard, restart the phone, they would do a Network syncronization and the problem would be solved in an hour.</p> <p> </p> <p>Today 21 February I am still unable to use the internet or make phone calls. Vodacom would of course expect to be paid for a service they do not deliver.</p> <p> </p> <p>Please make end of February 2017 my last payment,as you are not interested in delivering service for the money you eagerly take each month.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
