1 reviews | Active since Dec 2011
NO Service
<p>I cancelled my contract with Vodacom at the end of September and moved over to Cell C. I received a email from Vodacom confirming my cancellation. After a month or so I kept on receiving phone calls from vodacom saying that I owe them money. When I contacted them they said that a ghost number was created in my name by vodacom and that they are still charging me for my previous account. So after numerous emails and phone calls to Vodacom I am still getting billed. This is absolutely rediculous and should be seen as *****. How can a company create a false number on my name and expect me to pay it</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
