No service

<p>Sent my brand new 1 day old upgrade in for replacement two weeks ago. Waited 2 weeks instead of the 4 days according to the consultant and that's with me phoning and eventually going into the store and complaining!</p> <p> </p> <p>Now I'm waiting another week so far for my selfie stick. Yet another ***** up by the consultant for not ordering the package deal on replacement!</p> <p> </p> <p>Called in yesterday, consultant didn't call me back. called today, he's not in.....WT@&_(# can't someone else just deal with the issue and resolve it?! </p> <p> </p> <p>My God, take one from another package in your store stock and deal with getting a replacement on your own time! it was YOUR ***** up after all.</p> <p> </p> <p>What does it take to actually get dungeons to call me and sort this out ?!</p> <p> </p> <p>Don't waste my time by emailing me and trekking me to phone/email xyz. I'm the damn customer, you messed up, YOU do the running around and give some customer service for a change!</p> <p> </p> <p>I was going to give it to my daughter for her birthday tomorrow but that doesn't look like it's going to happen the way things are going :-(</p>