1 reviews | Active since Feb 2015
No service
<p>I purchased a 500MB, 6 month recurring bundle on 1st of November 2016. Since, the 4th of December, I have nil balances when I dial *111#. After speaking to Vodacom consultants, I still have no idea when my data will be available. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
After 16 days, still NO service. Spoke to a consultant Luigi, who promised everything will be fine within 24 hours. Guess he really wanted to get back to a birthday party......
After 16 days, still NO service. Spoke to a consultant Luigi, who promised everything will be fine within 24 hours. Guess he really wanted to get back to a birthday party......