No service
<p>I had to go form contract to pre paid. From 30 November 2016 17:00 I was not able to make phone calls or send sms. I phone the call centre they said that I must keep the phone off until the next morning for the migration. I did that but the next morning the problem was not solved. I phone and so I phone every day it is no day 8. The first time the call centre lock the problem was on the 2 December 2016. I lost my cool most of the time because all that they say is that someone will phone you. I want to cancel my husband contract and just go to another network but I know the grass looks green because the **** is more. So, what can I do? I pay on time I always recommended Vodacom and at the end they bring the worse out in me. </p> <p>REF NUMBER 1- ********** 54458</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
