1 reviews | Active since Oct 2016

06 Dec 2016, 11:11

No service

<p>Having your clients spend their time and engery complaining about your poor service on these platforms is a disgrace!</p> <p> </p> <p>My monthly allocation is still outstanding on my account. It's the 6th! 1- ********** 07724 was the service order number given. Just get someone to sort this out and call me. I'm done wasting time on the phone being told I need to speak to different departments to get help!</p> <p> </p> <p>Fix your business!!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 11:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team