No Service

<p>I upgraded my contract a week ago. Last wednesday I phoned to see what is happening as I have not received a confirmation sms like I usually do. They provided me with a reference number, and said its on its way.</p> <p>Today, I phoned again for an update. After holding on for 15 min, I was simply cut off... I phoned again, held on again, and was told my contract is CANCELLED.</p> <p>Upon asking WHY I was told she 'doesnt know and cant help me either'... I have to wait for the agent who did this to come to work (his shift starts later). I asked WHY she cant help me and WHY Vodacom has a call centre to 'help' if I have to wait for a specific shift.</p> <p>So how long will I have to wait now for him to call me back? And WHY was my contract cancelled?</p> <p>What poor service</p>