No Service!!

<p>Battle with an Upgrade since July 2016 and end October 2016 problem has been solved just to discover a new problem! I load airtime and data, I received the sms from Vodacom saying I have reloaded with R129 Airtime but when I check my balance it did not show! So for now I can only use my phone if somebody else phone me or when I am at Wi-Fi but still I have to pay my account at the end of the month. Trying to sort this</p> <p>problem out now for more than a week. Everybody just seems to be too *********** to help me. I've got a **** reference number because when I phone then the lady helping me said that's not there reference numbers. Then I got a reference number and after a week of phoning they send me a sms saying the query is closed! And yet I still have the same problem. It's pathetic!!! Wish I could cancel the contract!!</p>