EvdW
Etienne van der Westhuizen

1 reviews | Active since Nov 2013

05 Nov 2016, 10:10

No service

<p>Vodacom promised after more than a couple of phones calls to them that someone from technical will phone me, so that they can make arrangments that they can fit a booster at my house because there is no signal were I stay. And nobody is phoning and everytime I have to phone them, they say they will do a follow up. And still nobody phones or gives me feedback. All my devices is with vodacom, I will cancel all of them because of no service and move them to another network. </p>

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2016, 11:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team