1 reviews | Active since Oct 2016
NO SERVICE!!
<p>I upgrade my contract on the 28th of June. My contract was a Smart S, the lady did the upgrade as a U Choose Flexi 200, which I did not ask for. The promotion for June was you get a additional 10GB Data free. After I went and see her she said she will migrate the contract to a Smart S. Up till now I haven't received the 10GB and the contract is still a U Chose Flexi 200. I have contacted them and visited the store nothing has been done, even spoke to the Manager with no luck!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart
As per our telephonic discussion, this query has been resolved.
Regards,
R. Maart