No service

<p>I tried ordering a new contract phone on vodacom's website twice. Both times I received a reference number and the email stated :</p> <p><br />A Call Centre agent will contact you within 24 hours to complete your new deal request.<br />If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone.<br />The Vodacom Online team<br />Vodacom</p> <p> </p> <p>It has been a week and nobody has contacted me.</p> <p>I tried phoning vodacom and stated one of my reference number. They only said that a call centre agent will call me back... I have not received a call from anyone.</p> <p>Very bad service. </p>