no service

<p>I have a top up account which goes off every month for the amount of R 401.51 they keep ons saying I am in arrears although it goes off my account every single month and I have double checked it on my bank statement, the call centre staff just keep on saying I am in arrears for the amount of R803, no one at a vodacom shop can help me except the call centre. No help from the call centre. My husbands business has 2 accounts with vodacom what a mission to get them to send statements via email we have gone through the process numerous times without success, then we tried to get it printed no success from the vodacom shop at n1 city or canalwalk, they had to request it from head office accounts department still no success, get your accounts department together as well as the processes we are going to take away 3 accounts due to this horrible service !!!!</p>