1 reviews | Active since Jul 2011
No service
<p>Today I called the retention dept about cancelling my contract. However they were unable to service my call because their system was down. </p> <p> </p> <p>This is is the third time I have had this excuse used when I call in. </p> <p> </p> <p>Is Vodacom's systems ever on line and how do I get service and my problem resolved?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team