JH
JOHAN H

1 reviews | Active since Jan 2011

18 Aug 2016, 14:06

No Service

<p>Monday 08/08/2016 I phoned regarding possible upgrade. Lady I spoke too was to phone me back after I got the deals from Vodacom Store. She promised to phone me around 10h00 Wednesday 10/10/2016. Still waiting for the call. Today i have been trying to make contact with you probably 10 times already. i phone ********** 4 and ********** from my phone, get disconnected all the time. Look if you dont want to do upgrade for me its fine, just say the word as there is plenty of service providers who would be more than willing to take on a new custmer. Phone me urgently I need to speak to competent person </p>

0
Replies (1)
Vodacom
Vodacom's reply19 Aug 2016, 04:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team