NO SERVICE

<p>I work for an IT company, doing full time IT support for one of the Leading Crane companies in the world, they have about 90 contracts still active with them, over the last year I have started cancelling contracts due to bad service, we are on 40 cancelled contracts now. I deal with Fred at HO (supposed to be my account manager) and with Neil Quantril at Vodashop in Alberton. Over the last year Fred has been here twice, and in those 2 times he noted my problems, but didnt resolve anything, he is only interested in sales. I have emailed him numerous times with tasks and he just never replies, you cant ever get hold of him. he is just not interested. How am I supposed to work like this??</p> <p> </p> <p>I have been requesting sim cards from both these guys for the last month now, still nothing.</p> <p>Eventually I went and bought simcards from a vodashop, now I cant do the simswop because they are both not answering my phone calls or emails.</p> <p> </p> <p>I have guys on site that needs this urgently, but we as a customer with 90 active contracts dont matter.</p> <p> </p> <p>If you are thinking of swopping over to Vodacom, think carefully, they only help if they are making money off you, if you need any maintenance done, or have problems dont even bother contacting them!!!</p> <p> </p> <p>Regards;</p> <p>HIGHLY ****ED OFF CLIENT (SOON TO BE EX CLIENT)</p>