CS
Charlotte S

1 reviews | Active since Jun 2016

21 Jun 2016, 15:13

No service!!!

<p>I have never been so angry before. Ive been a client of Vodacom for almost 20 years and this is the kind of service you receive. Im due to upgrade and walked into a Vodacom shop. After all that I'm told I'm not allowed due to being a bad payer. After a lot of discussions and quick brush off I have to phone different numbers to find out what the problem is. According to Vodacom, all Autopage customers shows as bad payers!!! This is not a problem I created! Why should we as the customer suffer due to people who cant do they work correctly. I was contacted by a gentlemen called Webster and he advised this was a problem but will be rectified. I tried to call him this afternoon and nobody knows who he is. What is going on?? Do i really want to stay a Vodacom client after this!</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2016, 05:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team