No Service
<p>I have been trying to cancel all roaming on my accounts, however the Vodacom customer facing system shows cancelled, but i just received an email stating the problem is now with IT as they cannot actually remove the service from their main Switiching Central Server. On top of this i just saw my a debit order being deducted with an massive amount, clearly it has still roaming activated. Even the users has contacted me today saying it still shows the "R", meaning the phone is still active for roaming.</p> <p>For the last 3 months I have just experienced bad service all over with Vodacom. Since them moving to the new C3 system, some outlets cannot support it, some only has one person trained or activated and even the Online login Service is experiencing technical problems most of the times.</p> <p>It is simply bad service and nothing else.</p>
Please accept my sincere apology for any inconvenience caused.
We have responded to you via email in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Please accept my sincere apology for any inconvenience caused.
We have responded to you via email in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
