KB
Koos B

1 reviews | Active since Nov 2010

01 Jun 2016, 16:40

No service

<p>On 01 June 16 I entered Vodacom Village mall at Hartebee****rtdam. I had 3 problems that I needed sorted out. My wifi don't want to connect, I cannot view my vodacom wifi screen on my computer any longer and it was the first of the month I wanted to see if Vodacom allocated me with 3gb data. I was told sorry no data connection technician for the day. So no service for the day every client with a connection problem. Then I was tolf I must come back the next day. Now I want to see if my 3gb was awarded. They can't see it on the computer but they take my money monthly. Every time I ask there is no definite answer.</p> <p>Vodacom you better sort out this problem. I need my internet daily. I am considering to rather go to cell c maybe their service is better.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2016, 05:37
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team