1 reviews | Active since May 2016

19 May 2016, 13:12

No service

<p>I sent an email on Sa****ay 14 March 2016 for a cancellation of two of my contracts. I received a mail back stating that they will phone within 24 hours.</p> <p> </p> <p>Its several days later, never mind hours, and still had no feedback in regards to the cancellation. I sent several emails thereafter even, without getting feedback.</p> <p> </p> <p>I gave my 20 business days' notice and refuse to pay anything extra as I know, according to the credit act, I've done my part. </p>

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Replies (1)
Vodacom
Vodacom's reply20 May 2016, 05:37
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team